Our Services
Everything you need to win on WhatsApp
From AI bots to CRM to voice messages — Velnai gives you a complete toolkit to automate, manage, and grow your WhatsApp channel.
WhatsApp Inbox Management
A unified inbox for your entire team. Assign conversations, set SLAs, and never miss a message again. Works across multiple WhatsApp numbers.
- Multi-agent shared inbox
- Conversation assignment & tagging
- Canned replies & templates
- Read receipts & delivery status
- Full message history
AI Bot Builder
Build a no-code AI bot that handles customer queries 24/7. Capture leads, answer FAQs, and hand off to a human when needed.
- Visual drag-and-drop bot editor
- GPT-powered natural language replies
- Lead capture & qualification flows
- Smart human handoff triggers
- Custom personas & tone settings
CRM & Contact Management
Every contact, every conversation, every note — organized in one place. Segment your audience and follow up at the right time.
- Full contact profiles
- Tags, segments & custom fields
- Conversation timeline per contact
- Import & export CSV
- Team notes & reminders
Analytics & Reporting
Know exactly what's working. Track message volumes, response times, bot performance, and revenue attributed to WhatsApp.
- Real-time dashboard
- Bot vs. human reply breakdown
- Revenue & conversion tracking
- Response time SLA reports
- CSV & PDF export
Voice Bot (AI)
Go beyond text. Our ElevenLabs-powered voice bot sends realistic AI voice messages on WhatsApp — perfect for appointment reminders and follow-ups.
- Text-to-speech via ElevenLabs
- Custom voice selection
- Automated voice follow-ups
- Multilingual support
- Available on Business plan
E-commerce Integrations
Connect Shopify or WooCommerce and let your bot handle order status, abandoned cart recovery, and post-purchase support automatically.
- Shopify & WooCommerce connect
- Order status via WhatsApp
- Abandoned cart messages
- Product catalog sharing
- Auto review requests
Why teams choose Velnai
Setup in minutes
Connect your WhatsApp number and go live in under 10 minutes. No developer needed.
Enterprise security
All credentials encrypted with AES-256-GCM. Your data never leaves your workspace.
Dedicated support
Real human support on Pro and Business plans. We are in your timezone.
Ready to get started?
Create your free workspace or book a demo to see everything in action.